At Ora Jewels, we take pride in the quality of our products and want you to shop with confidence.
Refund If items are damaged
Apply for a refund if any item you ordered arrive damaged. CHANGE OF MIND RETURNS ARE NOT ACCEPTED.
Refund For Packages lost in transit
Apply for a refund if your package is indicated as "Lost In Transit"
Refund if not delviered in 45 days
If your package is not delivered within 45 days after shipment you can apply for a refund. Please note, for refunds Please reach out at info@orajewels.com.au and allow us 3-5 Business days for refund.
Ora Jewels will not be responsible for third party delays.
